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Quick PayPal question   


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  9th Dec 2021, 9:25 PM#1  REPORT  
Break-In Master

Member since Dec 2013
250 Points
2 days ago, I bought a couple items on eBay from the same person who says a purchase of 2 or more items gets a discount. I got as far as PayPal to pay for the stuff but it won't show me a listing of BOTH items before I pay for them so, I don't want to pay for them separately for fear that I'll not get the discount that way and I don't see ANY way to combine them! It's been a few years since I've done this AND PayPal has changed their site drastically since then so, I don't know how to do this, anymore!! I clicked on their "Help" button several times and nothing happens! I've written to them to ask how I can do this, I got no response! I wrote the seller to ask and had no response!!
Last night, I decided to try buying something else on eBay in hopes that PayPal would give me a list of all the things I haven't paid for yet. It only showed me the new item!! I paid for it and still can't buy the first 2 items! I WOULD like to get them SOMETIME before I die!!
Anyone here know how I can go about it?


  10th Dec 2021, 12:52 AM#2  REPORT  
fantasista

Member since Feb 2015
435 Points
Unfortunately I don't think Paypal can help you with that. If the seller isn't responding, I'd actually phone eBay customer service (unless they have a live online chat function now? I don't know) and ask if it's a problem they can resolve. But it sounds like in this case, the seller just hasn't sent you a proper invoice yet with the discount applied. Is there any notice on the seller's store page about being on vacation or to expect a delay for some other reason? I'm pretty sure they're supposed to send you an invoice and respond to messages within a certain time, otherwise.

It's been a while since I used eBay as well because the whole payment system seems to be broken.


  10th Dec 2021, 1:20 AM#3  REPORT  
Break-In Master

Member since Dec 2013
250 Points
fantasista wrote:
Unfortunately I don't think Paypal can help you with that. If the seller isn't responding, I'd actually phone eBay customer service (unless they have a live online chat function now? I don't know) and ask if it's a problem they can resolve. But it sounds like in this case, the seller just hasn't sent you a proper invoice yet with the discount applied. Is there any notice on the seller's store page about being on vacation or to expect a delay for some other reason? I'm pretty sure they're supposed to send you an invoice and respond to messages within a certain time, otherwise.

It's been a while since I used eBay as well because the whole payment system seems to be broken.
No invoice has shown up, still no responses from the seller, he/she doesn't appear to be on vacation based on the PayPal invoice telling me I SHOULD have them here within a week and there's no such notice on their page. I just wrote him/her another message asking what my step is and thought I should check here, first, in case there's an answer to my query on this subject. As there isn't (at least not one telling me what I need to do to pay them), I'll send it off in hopes I get a response, this time. At this point, I'll be LUCKY to get them before Christmas! Not that it's imperative, they're only Christmas presents for myself (I have no one else to buy for or anyone to buy for me so, I treat myself), so, getting them after Christmas is fine, I just don't wanna HAVE to wait until next Summer to get them!


  10th Dec 2021, 9:25 AM#4  REPORT  
getalife

So many questions, so few answers
Member since Nov 2010
876 Points
Moderator
I think eBay and PayPal no longer work together now, a few months ago they said this. :confused:


  10th Dec 2021, 12:20 PM#5  REPORT  
Quad5point1 SUBS

Member since Jul 2012
10551 Points
Break-In Master wrote:
I don't see ANY way to combine them! It's been a few years since I've done this AND PayPal has changed their site drastically

The best way to get things combined is to add them to your basket and ask the seller for an invoice. There's a button in the basket, top right I think, Has never failed to work for me :thumbsup:


  10th Dec 2021, 1:33 PM#6  REPORT  
Break-In Master

Member since Dec 2013
250 Points
getalife wrote:
I think eBay and PayPal no longer work together now, a few months ago they said this. :confused:
All I know is, I clicked on Buy It Now on eBay and it took me straight to PayPal. I don't blame eBay, it's PayPal that SHOULD be telling me how to pay for this stuff at the same time!
I finally DID here from the seller about 12 hours ago and all he went on about what the shipping charges may be higher if he has to ship to another country. We're in the same country and I'm only about 1000 miles north of him! I IMMEDIATELY wrote him back to tell him that and have still not heard from him.
since then, I've ordered and paid for 3 other things on eBay with no issues!


  10th Dec 2021, 1:38 PM#7  REPORT  
Break-In Master

Member since Dec 2013
250 Points
Quad5point1 wrote:
Break-In Master wrote:
I don't see ANY way to combine them! It's been a few years since I've done this AND PayPal has changed their site drastically

The best way to get things combined is to add them to your basket and ask the seller for an invoice. There's a button in the basket, top right I think, Has never failed to work for me :thumbsup:
I don't know about a basket but there IS a cart. I've already asked him 3 times, now, to tell me how to pay for this stuff but, all I've heard from him is about the shipping costs to different countries but, we both live in the same country! Must've taken him 10:00 to 20:00 to write as much as he did (3 or 4 paragraphs) when a simple sentence or 3 telling me what I need to know would suffice.


  10th Dec 2021, 1:53 PM#8  REPORT  
Break-In Master

Member since Dec 2013
250 Points
Quad5point1 wrote:
Break-In Master wrote:
I don't see ANY way to combine them! It's been a few years since I've done this AND PayPal has changed their site drastically

The best way to get things combined is to add them to your basket and ask the seller for an invoice. There's a button in the basket, top right I think, Has never failed to work for me :thumbsup:
Based on your suggestion, I tried a variant. I went to his store to find the same items I was trying to buy from him (and, THAT wasn't easy, either!!) and added them to my cart. I opened the cart and found them there WITH the discount and just bought them from the cart! I SHOULD be getting them by next Thu.. Thanks for the germ of the idea!!


  11th Dec 2021, 2:45 PM#9  REPORT  
Quad5point1 SUBS

Member since Jul 2012
10551 Points
Break-In Master wrote:
Quad5point1 wrote:
Break-In Master wrote:
I don't see ANY way to combine them! It's been a few years since I've done this AND PayPal has changed their site drastically

The best way to get things combined is to add them to your basket and ask the seller for an invoice. There's a button in the basket, top right I think, Has never failed to work for me :thumbsup:

I don't know about a basket but there IS a cart.

Cart, Basket, Trolley, there's so much terminology on the internet that after a while it all means the same thing. Glad you were able to get sorted in the end though :thumbsup:


  11th Dec 2021, 10:37 PM#10  REPORT  
Break-In Master

Member since Dec 2013
250 Points
Quad5point1 wrote:
Break-In Master wrote:
Quad5point1 wrote:
Break-In Master wrote:
I don't see ANY way to combine them! It's been a few years since I've done this AND PayPal has changed their site drastically

The best way to get things combined is to add them to your basket and ask the seller for an invoice. There's a button in the basket, top right I think, Has never failed to work for me :thumbsup:

I don't know about a basket but there IS a cart.

Cart, Basket, Trolley, there's so much terminology on the internet that after a while it all means the same thing. Glad you were able to get sorted in the end though :thumbsup:
Thanks! Me, too!! I think the seller is some kind of a machine! It sent me a message yesterday, which I responded to thinking it was a human and, today, in response to that, it sent me the exact same message!
Anyway, I SHOULD be getting them Wed. or Fri., if not sooner. Another thing I bought from someone else is already here and it wasn't due for another 4 days.


  12th Dec 2021, 12:11 PM#11  REPORT  
henry29

Member since Jan 2013
1523 Points
Quote:
I think eBay and PayPal no longer work together now, a few months ago they said this. :confused:

You are correct, PayPal and E-Bay have now cut ties with each other awhile back. You can still pay through PayPal, but at your own risk. Another one up for the Greedy Dealer. H.


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